Terms of Service

Last Updated: May 14, 2026 · Effective Date: May 14, 2026

1. Agreement to Terms

Welcome to Cymatic ("Service", "Platform", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the Cymatic platform, including our mobile applications (iOS and Android), web application, and related services.

By creating an account, accessing, or using Cymatic, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you (individual or entity, "you", "your", or "User") and Grid Logic LLC, a software development firm based in Contra Costa County, California.

2. Description of Service

Cymatic is a creative team collaboration platform that provides:

The Service is designed for artists, musicians, creative teams, and related stakeholders.

3. Account Registration and Security

3.1 Account Creation

To use the Service, you must:

Users under 13 are prohibited from creating accounts. Users aged 13–17 require parental consent.

3.2 Account Security

You are responsible for:

We are not liable for losses caused by unauthorized use of your account.

3.3 Account Verification

We reserve the right to verify your identity, reject account applications, or suspend accounts that violate these Terms or applicable laws.

4. User Roles and Permissions

4.1 Role Hierarchy

4.2 Role Responsibilities

4.3 Role Changes and Removal

Group Owners and Admins may modify member roles or remove members at any time. Removed members lose access to group content immediately.

5. Subscriptions and Payments

5.1 Subscription Plans

Cymatic offers various subscription tiers with different features and usage limits. Current pricing and plan details are available at cymatic.media/pricing.

5.2 Billing Terms

5.3 Cancellations and Refunds

5.4 Free Trial and Promotional Offers

6. User-Generated Content

6.1 Content Ownership

You retain all ownership rights to content you create, upload, or post using the Service ("User Content"), including:

6.2 License Grant to Cymatic

By posting User Content, you grant Cymatic a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to:

This license terminates when you delete content, except for:

6.3 Content Responsibilities

You represent and warrant that:

You are solely responsible for your User Content and any consequences of posting it.

6.4 Content Moderation

We reserve the right (but have no obligation) to:

We do not pre-screen User Content and are not responsible for content posted by users.

7. Acceptable Use Policy

7.1 Prohibited Activities

You agree NOT to use the Service to:

Content-Related:

Security and Technical:

Commercial and Legal:

7.2 Media Content Guidelines

Given Cymatic's focus on creative media:

7.3 Enforcement

Violations may result in:

8. Media Processing Services

8.1 Media Upload and Processing

When you upload videos to Cymatic:

8.2 Processing Limitations

8.3 Watermarking

8.4 Media Retention

9. Group Management

9.1 Creating Groups

9.2 Group Content

9.3 Patronage Agreements

Cymatic may facilitate patronage agreements between groups:

9.4 Group Deletion

10. Intellectual Property Rights

10.1 Cymatic's IP

The Service, including its software, design, features, functionality, text, graphics, logos, and trademarks, is owned by Grid Logic LLC and protected by copyright, trademark, and other intellectual property laws.

These Terms do NOT grant you any ownership rights to Cymatic's intellectual property.

10.2 Limited License to Use Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

You may NOT:

10.3 Trademarks

"Cymatic" and associated logos are trademarks of Grid Logic LLC. You may not use our trademarks without prior written permission.

10.4 DMCA and Copyright Infringement

If you believe content on Cymatic infringes your copyright:

Contact our DMCA agent:
Email: support@cymatic.media
Subject: "DMCA Takedown Request"

Include:

We will remove infringing content and may terminate repeat infringers' accounts.

11. Data Security and Encryption

11.1 Local Encryption

Cymatic uses a cache-first, offline-first architecture with AES-256-GCM encryption for locally stored data:

11.2 Your Responsibilities

The security of locally encrypted data depends on your device security practices.

11.3 Cloud Security

11.4 Security Incidents

In the event of a data breach:

12. Third-Party Services

12.1 Integrated Services

Cymatic integrates with third-party services, including:

12.2 Third-Party Terms

Your use of third-party services is subject to their own terms and privacy policies. We are not responsible for third-party services, their content, or their practices.

12.3 Third-Party Availability

We rely on third-party services to provide certain features. We are not liable for interruptions, changes, or discontinuation of third-party services that affect the Service.

12.4 Connected Social Media Accounts

Cymatic allows Group Owners to connect third-party social media accounts (such as YouTube) to enable publishing content on behalf of their group.

By connecting a social media account, the Group Owner:

Cymatic does not guarantee:

The Group Owner may disconnect a social media account at any time, which revokes Cymatic's access and permanently deletes stored credentials. See our Privacy Policy (Section 8) for details on credential storage and deletion.

12.5 Third-Party Links

The Service may contain links to external websites or services. We do not control or endorse third-party sites and are not liable for their content or practices.

13. Service Availability and Modifications

13.1 Service Availability

13.2 Service Modifications

We reserve the right to:

We are not liable for service modifications, suspensions, or discontinuations.

13.3 Beta Features

Some features may be labeled as "beta", "experimental", or "preview":

14. Term and Termination

14.1 Term

These Terms remain in effect while you use the Service or have an active account.

14.2 Termination by You

You may terminate these Terms by:

14.3 Termination by Us

We may suspend or terminate your access immediately, without notice, for:

14.4 Effects of Termination

Upon termination:

14.5 Survival

Sections that should reasonably survive termination will remain in effect, including: User Content licenses, disclaimers, limitations of liability, indemnification, and governing law.

15. Disclaimers and Warranties

15.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING:

15.2 No Professional Advice

Cymatic does not provide legal, financial, medical, or professional advice. Service content is for informational purposes only. Consult qualified professionals for advice.

15.3 User Content Disclaimer

We do not endorse, support, represent, or guarantee the accuracy, completeness, or reliability of User Content. You rely on User Content at your own risk.

15.4 Media Processing Disclaimer

We do not guarantee:

16. Limitation of Liability

16.1 Limitation of Damages

TO THE FULLEST EXTENT PERMITTED BY LAW, GRID LOGIC LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR:

Indirect, Incidental, Special, Consequential, or Punitive Damages, including:

Arising from:

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

16.2 Maximum Liability Cap

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF:

16.3 Jurisdictional Limitations

Some jurisdictions do not allow exclusion of implied warranties or limitation of liability for incidental/consequential damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

17. Indemnification

17.1 Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless Grid Logic LLC, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

17.2 Defense and Settlement

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses. You may not settle any claim without our prior written consent.

18. Dispute Resolution

18.1 Informal Resolution

Before filing a claim, you agree to contact us at support@cymatic.media to attempt informal resolution. We'll attempt to resolve disputes within 60 days.

18.2 Binding Arbitration (US Users)

For users in the United States:

YOU AGREE THAT DISPUTES WILL BE RESOLVED BY BINDING ARBITRATION, NOT IN COURT, AND YOU WAIVE YOUR RIGHT TO A JURY TRIAL.

Arbitration Terms:

Exceptions: Small claims court (claims of $10,000 or less) and injunctive relief for intellectual property infringement may be pursued in court.

18.3 Class Action Waiver

YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS. YOU WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS.

18.4 International Users

For users outside the United States, disputes are subject to the governing law and jurisdiction specified in Section 19.

19. Governing Law and Jurisdiction

19.1 Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

19.2 Jurisdiction (Non-US Users)

For users outside the United States who are not subject to arbitration:

19.3 International Compliance

By using the Service from outside the United States, you acknowledge that:

20. General Provisions

20.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms presented at signup (e.g., subscription terms), constitute the entire agreement between you and Grid Logic LLC regarding the Service.

20.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

20.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us.

20.4 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction (e.g., to an affiliate or acquirer).

20.5 Force Majeure

We are not liable for delays or failures in performance caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, internet outages, or government actions.

20.6 Electronic Communications

By using the Service, you consent to receive electronic communications from us (email, in-app notifications, SMS). These communications may include notices, agreements, and disclosures. Electronic communications satisfy legal written communication requirements.

20.7 Export Control

The Service and underlying technology may be subject to U.S. export control laws. You agree not to export, re-export, or transfer the Service in violation of applicable laws.

20.8 No Third-Party Beneficiaries

These Terms are solely for your and our benefit and do not create any third-party beneficiary rights.

20.9 Language

These Terms are written in English. Translations are provided for convenience only. In case of conflict, the English version prevails.

21. Changes to These Terms

21.1 Modification Rights

We reserve the right to modify these Terms at any time at our sole discretion.

21.2 Notice of Changes

For material changes, we will provide notice by:

21.3 Acceptance of Changes

Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to changes, you must stop using the Service and terminate your account.

21.4 Material Changes

For material changes that reduce your rights or increase your obligations, we will provide at least 30 days' notice before the changes take effect.

22. Contact Information

For questions, concerns, or notices regarding these Terms:

Grid Logic LLC
Contra Costa County, California
Email: support@cymatic.media
Website: cymatic.media

For legal notices: Email support@cymatic.media with subject line "Legal Notice – Terms of Service"

For DMCA takedown requests: See Section 10.4

For privacy-related inquiries: See our Privacy Policy

23. Acknowledgment

BY CREATING AN ACCOUNT OR USING CYMATIC, YOU ACKNOWLEDGE THAT:

If you do not agree to these Terms, do not create an account or use the Service.